Shorewood Citizen Advocates

Building positive change through communication, education and advocacy
Scam

Scammers are sending text messages saying that you owe tolls to MnDOT or E-ZPass. This scam is taking place nationwide with the scammer updating the message with the local DOT jurisdiction. According to MnDOT, E-ZPass will NEVER send notifications via text. You could get a letter, although some of those are scams also. Before you click on a link or send any money, contact E-ZPass or the jurisdiction in question.

What to do if you receive a text:
  • Do not reply; delete the text.
  • Do not set up an account or send any information.
  • If you have already clicked on a message, take efforts to secure your personal information and financial accounts by changing passwords.
E-Z Pass Contacts:
  • The Golden Valley E-ZPass Minnesota Service Center (2055 Lilac Drive North) is open for in-person customer service, 8 a.m. to 5 p.m., Monday through Friday.
  • If you are uncomfortable with an in-person transaction, they can be contacted via email at customerservice@ezpassmn.net or by phone at 1-866-397-4334.

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